{"version":"1.0","provider_name":"SBC","provider_url":"https:\/\/swissbaker.ch\/fr\/","author_name":"azureart","author_url":"https:\/\/swissbaker.ch\/fr\/panissimo-news\/author\/pixel-ahoi\/","title":"Voir les r\u00e9clamations comme une chance pr\u00e9cieuse","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"rj62y1Mh9w\"><a href=\"https:\/\/swissbaker.ch\/fr\/panissimo-news\/voir-les-reclamations-comme-une-chance-precieuse\/\">Voir les r\u00e9clamations comme une chance pr\u00e9cieuse<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/swissbaker.ch\/fr\/panissimo-news\/voir-les-reclamations-comme-une-chance-precieuse\/embed\/#?secret=rj62y1Mh9w\" width=\"600\" height=\"338\" title=\"&#8220;Voir les r\u00e9clamations comme une chance pr\u00e9cieuse&#8221; &#8212; SBC\" data-secret=\"rj62y1Mh9w\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/swissbaker.ch\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/swissbaker.ch\/wp-content\/uploads\/2022\/04\/16_1_reklamat_1.jpeg","thumbnail_width":800,"thumbnail_height":474,"description":"Admettons-le: en principe, nous pourrions renoncer aux r\u00e9clamations dans le commerce de d\u00e9tail. Ces t\u00e2ches d\u00e9sagr\u00e9ables et exigeantes font cependant partie de notre quotidien de la vente. Les r\u00e9clamations de clients sont souvent consid\u00e9r\u00e9es comme une attaque contre la personne, selon la devise \u00ab\u2005Mais qu\u2019ai-je de nouveau fait de mal?\u00bb. De nombreuses personnes ont tendance \u00e0 se sentir personnellement vis\u00e9es. [&hellip;]"}